Get in Touch
Have a question about our products, your order, or your dog's wellness routine? We'd love to hear from you.
Email: shoppeturel@gmail.com
We aim to respond to all messages within 1–2 business days.
Frequently Asked
Where do you ship from?
We ship from the Netherlands.
How long does delivery take?
Delivery times vary by location. You'll receive tracking information once your order ships.
What's your return policy?
If you're not satisfied with your order, contact us and we'll do our best to make it right. See our Refund Policy for full details.